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Tuesday, July 1, 2008

Club Ed: This University Is at Your Service

This article from The Chronicle of Higher Education may require a subscription or a day pass for access. High Point University takes "customer service" to the utmost, it almost sounds like higher education provided by Disney. At first look it can see overdone, and one certainly wonders if High Point is going to concern itself with carbon emissions from the ice cream cart, but  . . .
The list of frills goes on. Snack kiosks are located strategically around the campus offering free bananas, pretzels, and drinks. Gifts await students in their dorms when they return from breaks. That's on top of the gifts they receive for no reason. The university keeps track of each student's preferences (movies, candy bars, sodas, etc.) so all of them get exactly what they want.

If it sounds like too much, well, maybe it is. But it's in keeping with the president's philosophy, as summed up in the university's slogan: "At High Point, every student receives an extraordinary education in a fun environment with caring people."

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