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Thursday, August 27, 2009

Why Students Are Leaving Your College or University?

It might seem intuitive that most students leave a college or a university (without graduating) due to financial stress. But this company's research fiinds that nearly 3/4 of non-graduating students who leave, leave for "customer service-related reasons (includes pie charts). "We would have expected that financially motivated dropping would have risen significantly. That was not what we found. Though it could be argued that the major shift in “not worth it” is in part a financial decision. However the larger parts of the category do appear to be a combination of 'poor service and treatment' and 'college does not care.' These are combined with a sense of 'I am wasting my time and money.'"

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