The Road to Excellence Passes Through Assessment

Subtitled "What business and the health care industry can teach higher education about assessment," this brief article in University Business by Edwin H. Welch, president of the University of Charleston (WV) concisely presents his view of "institutional introspection driven by corporate competition."

The public reporting of institutional results has brought assessment, transparency, and accountability to hospitals everywhere, forcing them to improve care. The day is surely coming when the government will mandate increased reporting requirements as a way of directing the millions of dollars it invests in colleges and universities.