Faculty Communication 101: What They Didn't Tell You in Chair School

In this article from Inside Higher Ed, Elia Powers interviews former administrator and faculty member, Christopher J. Loving, about the programs he has designed "to help those working in academia better communicate with each other":

When I talk to faculty who are in a “safe” place, I still hear their innocence, their curiosity, their compassion. If you’re in a department that isn’t as healthy as it could be, all these people who are cynical and arrogant create conversations that look realistic and authoritative, and they require thick skin. They flame each other in e-mail, insult each other in faculty meetings and tell and demand more than listen and invite.